At Krinns, we are committed to delivering your orders promptly and efficiently. Our shipping policy outlines the expected delivery times for our products:
Normal Handmade Chains:
Orders for our normal handmade chains typically have an estimated delivery time of 7 to 8 days. Please note that these chains are meticulously crafted to meet our quality standards, and this timeframe ensures that you receive a product that reflects our commitment to excellence.
For our resin items, you can expect delivery in less than 14 days. These items, while equally crafted with care, may require a bit more time due to the unique nature of the resin crafting process.
Please keep in mind that all our products are made to order, and we begin crafting them as soon as your order is confirmed. Our artisans pour their dedication and skill into creating each item to your precise specifications.
Shipping charges are calculated based on the weight and dimensions of your order. These charges will be clearly displayed during the checkout process, allowing you to review them before completing your purchase.
We provide order tracking information, so you can monitor the progress of your shipment. You will receive tracking details via email once your order is shipped.
We work with reliable courier services to ensure the safe and timely delivery of your orders. While we make every effort to meet our delivery timeframes, please understand that there may be unforeseen circumstances that could cause slight delays in rare cases.
For our international customers, shipping times may vary based on your location and any customs procedures in your country. We recommend reviewing the general local customs regulations to understand any potential delays.
Our delivery partners will make reasonable attempts to contact you if you are unavailable to receive the delivery. Please provide accurate contact information during checkout to facilitate smooth communication.
Questions and Concerns:
If you have any questions or concerns about your order’s shipping status, please don’t hesitate to contact our customer support team. We are here to assist you every step of the way.
Thank you for choosing Krinns. We value your trust, and we are dedicated to ensuring your shopping experience is exceptional.